Adams Pool Specialties Testimonials

Often in business, we are quick to complain of lapses in customer service and in many cases, rightfully so. We are not as quick to recognize high quality in customer service. We did not want to miss this opportunity to compliment you and your organization."

Greater Sacramento Area‑10/11


"Best customer service we have ever experienced!!"

Greater Sacramento Area‑10/11


"Best customer service we have ever experienced!!"

Greater Sacramento Area‑10/11


Our sales person, Roger Berry, walked us through the entire process and helped to guide towards surface textures and colors that worked well with the overall color scheme of the surrounding area. His patiences and professionalism make the choice of using Adam’s Pool Specialties an easy one.

Once the sales process was completed and contracts signed, we were contacted by Barbara Hall. One of the problems that seems to be universal in the construction/remodeling industry is the lack of communication and follow-up. Not the case with Barbara. We received regular phone calls explaining where we were with the remodel process. This communication could have been hindered by forecasts of rain during the remodel. Again, not the case with Barbara. We had frequent updates as to how she was scheduling around the rain. Her commitment to customer service did not end with the completion of the job. After the product was allowed to dry, I turned my equipment on and noticed that my return jets were not operating correctly. Hoping to get to be first in line on Monday, I emailed Barbara on a Sunday and detailed the problem that we were experiencing. Within an hour, I received a response from Barbara, who promised tha ta repair tech would be out first thing on Monday morning. She responded on a Sunday! Now that is customer service!

The quality of service did not end there. Serice Techs, Josh and Victor, worked on the problem and due to their resourcefulness, the problems were quickly solved.

Often in business, we are quick to complain of lapses in customer service and in many cases, rightfully so. We are not as quick to recognize high quality in customer service. We did not want to miss this opportunity to compliment you and your organization."

Rocklin, CA‑10/11

"We were so pleased with every aspect of the process. We were surprised at the amount of time required to cmplete the project. Outside of the beautiful pool - one would never know anyone had been here working - Thank You"

Greater Sacramento Area‑10/11


"Every person on the Adams team was professional, coureous and helpful. The project proceeded on schedule each day, and the crews cleaned up every little bit. It is a pleasure to work with an organization whose poeple make it obvious that they are knowledgeable and competent."

Greater Sacramento Area‑09/11


"It was a pleasure to work with the crews at Adams Pool Specialties. All work was completed in a timely manner and the crew treated our property with care and respect. We are very pleased with our finished pool."

Granite Bay, CA‑11/10


"Wonderful work ‑ Thank you!"

Reno, NV‑11/10


"Lovely to look at our 'new' pool! Impressive !!"

Folsom, CA‑11/10


"The professionalism exhibited by the entire staff at Adams Pool is truly commendable. Your work more than met the expectations discussed at the time of the proposal. We liked having the PCS (personal construction schedule) so that we knew which phase of the job was planned for each day. We will recommend your company to any one inquiring about pool renovations."

Granite Bay, CA‑11/10


"I want to thank your entire operation for a successful, beautiful pool restoration. Your professionalism and politeness are outstanding. Best Regards."

Gold River, CA‑10/10


"Adams Pool Specialties employees did an outstanding job. They are very professional in their craftsmanship, products, and they maintained customer service in mind. They completed their assignment within the prescribed time and schedule. An outstanding job!"

Sacramento, CA‑09/10


"Great crew ‑ Michael, Barry, Steve, Alan. Few kinks trying to meet our deadline ‑ Thanks Alan for making it happen. Michael you are the best. We feel like we are working with friends."

Fair Oaks, CA‑07/10


"Thank you for catching the problem with the bonding coat. The pool/spa look great."

Orangevale, CA‑07/10


"Everyone we dealt with was incredibly helpful. We will highly recommend you to others."

Sacramento, CA‑06/10


"Could not have asked for more."

Reno, NV‑06/10


"It was a pleasure having your company give our 35 year old pool the "Perfect Facelift". We love it!!!"

Sacramento, CA‑06/10


"My wife and I want to thank you and your employees for the excellent job they did on replastering our swimming pool. They took pains in keeping the work area clean and did an excellent job tiling and refinishing the pool. We want to hold out special thanks to Mr. Barry Roach who came out two times in order to get the pool equipment working properly.

"If you wish to give our name as a referral to any of your new customers, please feel free to do so. Thank you again for a job well done."

Orangevale, CA‑04/10


"Overall we are very pleased with the appearance of the pool. We appreciate that the crew got our pool light working after the job was complete."

Kathleen L.‑04/10


"Thank you for everything. Jason was very helpful."

Joe G.‑03/10


"Would highly recommend Adams to friends and family ‑ Great Job!"

Jim E.‑04/10


"You are one of the best companies we have ever done business with. Your attention to detail is unsurpassed. All employees were attentive and knowledgable. This explains why you have remained in business in a rescession when others have failed."

Foutz‑Young‑04/10


"Our experience was great, we would recommend Adams Pool to anyone asking!"

Rob S.‑04/10


"Thoroughly enjoyed working with Alan, he was always available, had great design ideas, satisfied my need to see sample decks and pools and was fun to work with. Great experience!"

Lisa S.‑03/10


"The Ocean Blue Pebble Sheen is beautiful ‑ Even better than we expected. The crew was perfect & thanks to Jason for setting up appts with previous customer pools so we could decide on finish color."

Placerville, CA‑03/10


"I was a true “owner-builder” and staff at Adams worked with me to accommodate delays and setbacks I experienced prior to the plaster phase, then were able to quickly provide services (Pebble Tec) and exceed my expectations. A top notch job!"

Rescue, CA‑03/10


"Mac & Alan ‑ terrific to work with, both gave extra attention & value to the project. Very good experience working with them. Thanks for the extras ‑ it made a big difference."

Sacramento, CA‑03/10


"Our pool is beautiful! Thanks for doing such a great job in just a few days! Your crew was Great!"

El Dorado Hills, CA‑03/10


"I haven't see the pool yet but my wife mentioned that the tiles look great and wanted me to pass along that your guys did a great job in keeping the backyard clean. Both of us had been a little worried that the backyard would be full of sand and rubble over the weekend."

Folsom, CA‑02/10


"We could not be more pleased with the results and the services of the entire crew...thanks so much for your very professional hand holding throughout this entire process."

Carmichael, CA‑02/10


"We were very pleased with all aspects of the process. From start to finish, their hard work and professionalism provided us with an excellent product."

Rancho Cordova, CA‑02/10


"I just would like to comment that my ENTIRE experience with your company has been a VERY pleasant one. MONEY VERY WELL SPENT!!!! Needless to say, if ANYONE asks me for a recommendation you know who's name I'm giving!!!! Be proud to work where you do! I wish I could say the same."

Fairfield, CA‑01/10


"I wanted to take this opportunity to express my gratitude and appreciation for the professional manner in which you and your staff displayed during the repair of my pool. It could have been difficult and stressful, however from the moment you were aware that there was a problem, you responded immediately and everyone on your team was helpful and easy to work with. I want to personally thank Barry for insuring that the repair was successful, and on time. Given the weather conditions this was a trying task. Happy Holidays to you and everyone at Adams Pools."

Placerville, CA‑12/09


"Please feel free to give a customer our phone number if they have any questions. It was a pleasure working your team. Thanks ~~~Awesome group of guys!!"

Placerville, CA‑12/09


"Work crew was extremely informative and patient with my many concerns. Communication from all employees was excellent. The team was able to establish trust from me because they were very respectful and accommodating to me."

Elk Grove, CA‑10/09


"Very good company to work with. All employees very friendly. My son recommended you."

Granite Bay, CA‑10/09


"Crew was courteous and prompt – from beginning of project to end."

El Dorado Hills, CA‑09/09


"Your performance far surpassed our expectations! Watching the crews work was like watching a ballet performance . Overall time frame was surprisingly short. We couldn't have guessed how much better we would like the newly surfaced pool." "ps. We were impressed!"

Davis, CA‑08/09


"Hey Alan ‑ just want to say thanks a ton for the extremely quick response and fix to the circuit breaker problem. You're guy was here before 8:00, diagnosed and fixed within minutes, and was on his way.

Please pass along my sincere appreciation to all. I'm very impressed with the workmanship, quality, responsiveness, and overall experience. I've shared these comments and my recommendation with everyone who's seen the work (and were equally impressed by the way), and as appropriate when the subject of pools comes up in conversations."

Sacramento, CA‑08/09


"Calls were returned promptly, all questions were answered, any concerns were addressed and dealt with or explained. I haven't experienced such excellence in customer service in years. Thank you.

We have already referred you to some friends of ours."

Rancho Cordova, CA‑08/09


"The overall performance of everyone we were involved with was excellent.I also want to thank Barry for all he did."

Stockton, CA‑08/09


“Very professional and excellent workmanship. Very satisfied. Michael Keller was outstanding.”

Folsom‑06/09

“From beginning to end I was very happy with your job. I am happy to recommend you to others who need pool reconstruction.”

Davis‑06/09

“I will be recommending Adams to my friends who need their pool re‑plastered.”

Granite Bay‑05/09

“The only comment I have is that you have an excellent team. I’m sure glad that I chose your company and I will tell my friends.”

Roseville‑05/09

“Great Job ! The pool came out terrific. It looks like a fresh mountain lake.”

Roseville‑05/09

“Thank you for working with us. I realize we switched gears on the tile part way through the project – thanks for being flexible !”

Sonoma‑05/09

“We thank you for your efforts & professionalism in making our pool new again. It looks beautiful! We appreciate your efforts and thank you, too, for the lovely wine & pool kit, it shall come in handy over the summer.”

El Dorado Hills‑04/09

“Dear Alan,
As always, it has been a pleasure working with Adams Pool which includes you, Michale, Dave, etc., etc. I can't thank you enough for your thoughtfulness, understanding and patience. The solar installation went smoothly. Dave did a great job and was so pleasant to work with. Take care.”



“We love the pool. It looks great. If we could only figure out a way to keep the seeds and pollen out of it……Your guys did a great job.”

Reno, NV‑05/09

(Email from Crystal) “Kathy Sindel called and wanted me to pass this on ‑
She wanted to thank you for being such a pleasure to work with. Said our entire crew was pleasant and respectful, cleaned up after themselves. She was very impressed and also wanted to thank you for working with them on their schedule and getting their project completed in such a small time frame.”

Greater Sacramento‑05/09

"Thank you to all who took part in refinishing my pool and creating the waterfall. Both are beautiful. You were all wonderful to work with."

Gold River, CA‑02/09


"The entire crew did a great job. We love our newly surfaced pool and deck and can hardly wait until summer to use it! Mike was very patient thru the contract process. Thanks !!!!"

Sacramento, CA‑12/08


"Your entire crew was fantastic and our job was completed on time. The pool looks even better than we expected. For this job you earned an A+ !"

Folsom, CA-11/08


"Mike did a great job representing your company. Your crew did a tremendous job following through with the entire project. Alan kept in good contact with us throughout the process. We would highly recommend your company!"

Rocklin, CA‑09/08


"Working with each and every crew was a very positive experience. Everyone worked hard and were helpful & friendly & trustworthy. I especially appreciated the fact that Alan worked with my daughter in scheduling payments. I would welcome a chance to promote your company."

Nevada City, CA‑09/08


"This project was a very pleasant experience. Your company is very well organized and competently run. Thanks!"

Rocklin, CA‑08/08


"You provided a quality product at a competitive price. Every member of your staff from sales, scheduling and the work crews were a pleasure to work with. A good experience for us."

Carmichael, CA‑08/08


"Great company and wonderful staff. I referred your company to a neighbor."

Carmichael, CA‑08/08


"Our entire experience with Adams Pools was awesome! We'll be sure to send referrals."

Folsom, CA‑08/08


"Note that I gave you an Excellent to the 2nd power, meaning Extremely Excellent! You guys were a pleasure to work with and you didn't get PO'd at my humor (smile). Ps. Robbie Geremia thinks very highly of Mac & Dave and your whole company”

Sacramento, CA‑07/08


"Adams had a team of professionals. The communicated well the scheduling of the crews was good. The pool finish came out fantastic. They did what they said they would do. I would recommend Adams to install a Pebble Tec finish friends and family."

Folsom, CA‑4/08


"Adams Pool Specialties was easy to work with. They are very professional and kept the job together."

Sacramento, CA‑3/08


"The remodel on our 22 year old pool was a pleasant experience with Adams Pool. I took 2 weeks from the day we signed the contract. I was called each step of the remodel to tell me what was next and the crews were on time and always cleaned up. The Pebble Tec, the tile and rock wall are beautiful and we are very happy with it. Thank you for your excellent service and for being so professional about it. Our friends used a competitor and it took them 3 months to get it right."

Elverta, CA‑2/08


"I was very satisfied with the replastering of my pool. I would refer/recommend to other potential customers."

Sacramento, CA‑2/08


"Great service! Very knowledgeable about Pebble-tec and answered all of our questions. Work was done on time and completed on time. The pool looks great. Have recommended Adams to several friends and will continue to do so."

Folsom, CA‑3/08


"Your company is the very best. I am a completely satisfied customer & will refer. If you want to show our pool to potential customers, please do".

Sacramento, CA‑3/08


"I especially enjoyed working w/Adams ‑ You were very helpful during a very trying time. You were both patient & resourceful."

Citrus Heights, CA‑2/08


"Everything from start to finish was very professional and on time with the scheduling, we are very pleased with Adams Pool Specialties" "We were very pleased with the work, schedule, great workers and quality workmanship & finish product. I am so glad I contracted with Adams Pool Specialties"

Orangevale, CA‑3/08